Effective Date: 09/02/2025 (February 9th 2025)
At resequel.it, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information.
1. Information We Collect
We collect the following types of personal data to provide our service and enhance your user experience:
Personal Data:
- Email Address: Used to create and manage your account, communicate with you, and send service-related information.
- Email Marketing Consent: Indicates whether you consent to receiving marketing emails.
- Plan Information:
- Plan Name: The specific plan you’re subscribed to (e.g., basic, premium).
- Max Queries per Month: The maximum number of queries allowed under your plan.
- Max Query Length: The maximum length of SQL queries allowed under your plan.
- Plan Price: The cost of your current subscription plan.
- Plan Currency: The currency used for billing your plan.
- Billing Frequency: How often you are billed (e.g., monthly, annually).
- User Created At: The date and time when your account was created.
- Next Billing Date: The next date your payment is due.
- Last Successfully Billed At: The most recent date when billing was successful.
- Churned At: The date and time when the account was canceled, if applicable.
Usage Data:
- Current Month Queries: The number of queries you’ve executed in the current month.
- Total Query Length: The cumulative length of all your queries executed to date.
- Average Query Length: The average length of your SQL queries.
This data is used to manage your account, process payments, improve your experience with resequel.it, and provide support. We retain and store this data in Google Firebase and Firestore for backend operations and WordPress, hosted by Register.it, for website and account management. Both Firebase and WordPress hosting services follow industry-standard security measures to protect your data.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and improve the resequel.it service.
- To personalize your experience with resequel.it.
- To communicate with you about your account, billing, and service updates.
- To send marketing emails if you have consented to receive them.
- To comply with legal obligations and resolve disputes.
Data Storage
Your data is stored securely in Google Firebase and Firestore for backend operations, and WordPress, hosted by Register.it, for website and account management. Both Firebase and Register.it have robust security measures in place to protect your data.
We do not share or sell your personal data to third parties for marketing purposes.
3. Third-Party Services
resequel.it integrates with third-party services, such as OpenAI, Firebase, Firestore, and Register.it, to provide functionality.
- OpenAI: We send SQL queries to OpenAI’s GPT model for processing. By using resequel.it, you agree to OpenAI’s terms and policies.
- Firebase and Firestore: We use Firebase and Firestore to store and manage your user data securely. Firebase’s privacy practices can be reviewed on their website.
- Register.it: We use Register.it for the hosting of our WordPress site and user account data. Register.it complies with European data protection standards.
We recommend reviewing the privacy policies of any third-party services you interact with through resequel.it.
4. Data Retention
We retain your personal data for as long as necessary to provide our service, comply with legal obligations, and resolve disputes.
Your personal data is stored in Google Firestore, and you can request deletion of your account and data at any time.
We do not store your SQL queries or clipboard content beyond their temporary use for quality check generation.
5. Your Rights
As a user located in the European Union, you have the following rights under the General Data Protection Regulation (GDPR):
- Right to Access: You can request access to the personal data we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or incomplete data.
- Right to Erasure: You can request that we delete your personal data, subject to certain exceptions.
- Right to Object: You can object to the processing of your personal data for certain purposes, such as direct marketing.
- Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at info@resequel.it.
6. Security
We take reasonable steps to protect your personal data from unauthorized access, use, or disclosure. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee its absolute security.
7. Service Modifications and Price Changes
We reserve the right to modify or discontinue any part of the service at any time, including changing the pricing structure.
- Price changes will be communicated in advance through the service or via email.
- Continued use of the service after the price change takes effect constitutes acceptance of the new pricing.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
info@resequel.it